We are happy to offer shipping services to each state within the United States.
Please allow 2-3 business days for processing & handling time for your order
At this moment we offer one flat rate shipping fee of $10.00
After processing and handling time, your package will ship in 2-3 business day with USPS.
Our shipping information is subject to change at any time. Please refer to this page for the most updated information.
Any questions are concerns please email us at info@renascouture.com
RETURNS & EXCHANGES
Unworn and unwashed merchandise can be returned within 7 days of your order delivery date. Rena's Couture does NOT offer refunds, however, we will offer a store credit which you can use towards a future purchase.
All returns items must be in original condition. No clearance items, bodysuits will be accepted.
To re-iterate, we do not offer refunds and we do not accept returns of items that are not in their original state.
Upon receiving your returned item(s), we will inspect it for defects and/or signs of wear. If we detect that the item has been worn or damaged we reserve the right to deny your return.
Once we've determined your item is in good condition you will be emailed store credit information. Please allow up to 7 business days for your return to be processed and finalized. Due to the volume of orders that we receive daily, we cannot guarantee that your return will be processed on the day that it is received. Once your items have been inspected we will provide you with a store credit via email that can be used towards future purchases.
Discounted items and items purchased on promotion are NOT eligible for return. They are FINAL SALE. If you used a coupon or purchased an item on clearance, the item is final sale.
Body suits are FINAL SALE.
If you have any questions, please send an email to info@renascouture.com
To re-iterate...
Accessories: ARE FINAL SALE !!!!!! Accessories CANNOT BE RETURNED OR EXCHANGED!!!!
Sale Items: ARE FINAL SALE and CANNOT BE RETURNED OR EXCHANGED!!!!
Digital Items: ARE FINAL SALE and CANNOT BE RETURNED OR EXCHANGED!!!!
For any questions or concerns please contact us at info@renascouture.com
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